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Privacy Policy
Your privacy matters to us.
At Hiffits, we collect only the information needed to process your orders and provide a smooth shopping experience.
Information we collect
- Name, contact details, and delivery address
- Order and payment confirmation details (Payment information is securely handled by trusted payment gateways. We do not store card details.)
How we use your information
- Go to My Account → Orders
- Select the item and request a return(or email us at support@hiffits.com)
- Our team will arrange a pickup from your address
- Refunds & Exchanges
- Refunds are processed within 3–5 business days after inspection.
- Exchanges/replacements for damaged items are delivered within 7 business days.
Emails
- You may receive order updates and occasional promotional emails.
- You can unsubscribe at any time.
Security
We use industry-standard security measures to protect your information.
Children’s privacy
Our services are not intended for children under 13.
Contact
For questions, email us at support@hiffits.com